FAQ'S & ANSWERS

What types of insurance coverage does Essential Health Plans offer?

Essential Health Plans offers a range of insurance options including health, dental, vision, and specialized plans like Cancer Insurance in partnership with Aflac. Our goal is to provide comprehensive coverage tailored to meet the unique needs of our clients.

Can I add family members to my existing health plan?

Yes, you can add family members to your existing health plan during the annual open enrollment period or if you experience a qualifying life event such as marriage, birth of a child, or loss of other health coverage. For more details on how to add family members, please contact our customer service.

How do I update my personal information or change my plan?

To update your personal information or make changes to your plan, you can log in to your account on our website or contact our customer support directly at 407-314-4007. Our team is available to help you make any necessary adjustments to ensure your coverage meets your current needs.

How do I know if my doctor is in-network?

You can check if your doctor is in-network by logging into your account on our website or by contacting us. We’ll help you ensure your preferred healthcare providers are covered under your plan.

Do you offer Medicare coverage options?

Yes, we offer a range of Medicare plans, including Medicare Advantage, Medicare Supplement, and Part D prescription drug coverage. Our team can help you navigate your options and choose the best plan for your needs.

What is a Special Enrollment Period, and do I qualify?

A Special Enrollment Period allows you to enroll in or change your health insurance plan outside of the regular enrollment period due to certain life events, such as moving or losing other coverage. Contact us to see if you qualify.

How can I lower my out-of-pocket healthcare costs?

We offer plans with varying levels of coverage, including options with lower deductibles and co-pays. Our agents can work with you to find a plan that minimizes your out-of-pocket expenses.

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